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Frequently asked questions
What is Smart Schoolz Hub?
How does my school get started?
Is each school's data separate?
Who can use the app, and what can each person see?
How do parents check results?
Can we collect school fees through the app?
Do we need to install anything?
Can we move our existing student records in?
How much does it cost?
How do we pay, and is there a free trial?
Can parents use it without an email address?
What happens to our data if we stop using the platform?
Does it work on phones and tablets?
Can teachers take attendance and enter scores from the classroom?
Can parents message the school and report problems?
How do parents get report cards?
What if we need help setting things up?
Can I switch between teaching and parenting without signing out?
What is included in the comprehensive report card?
Who can rate thinking, practical and behavioural skills?
Can parents submit homework with attachments?
Can our shop sell books for specific classes?
How are staff attendance and departing staff handled?
What are Smart ID Cards?
How does the Gate Scanner work?
Do parents get an SMS when their child arrives or leaves?
How do we fund the SMS wallet?
Can the platform send automatic fee reminders?
Can we issue official admission letters?
Can teachers see every student in the school?
Where can I download the user guides?
How can I earn by referring schools?